Privacy Policy & Terms of Service

Privacy Policy

Introduction

Mongoose Films (“we,” “our,” or “us”) is a premier video production and marketing company specializing in innovative storytelling and cutting-edge technology. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, engage with our services, or interact with our advertisements, including those on social media platforms such as Facebook.

Information We Collect

We may collect personal information, including but not limited to:

Contact details (name, email address, phone number)
Business information (company name, industry, website)
Payment and billing information (for service transactions)
Social media engagement data (when interacting with our ads or content)
Website usage data (via cookies and analytics tools)

How We Use Your Information

We use collected data to:

Provide and improve our services
Process transactions and inquiries
Personalize marketing and promotional efforts
Communicate updates, offers, and relevant content
Ensure website security and user experience optimization

Data Sharing & Protection

We do not sell or share personal data with third parties except:

When required by law
With trusted service providers (e.g., payment processors, analytics tools) that adhere to strict data protection standards
For operational purposes within Mongoose Films and its affiliated brands

Your data is secured through encryption and industry-standard security measures.

Proof of Consent (Opt-In) Collected

At Mongoose Films, we respect your privacy and only send promotional messages to customers who have explicitly opted in to receive updates, offers, and promotions via text messages. By opting in, customers agree to receive automated and manual SMS communications from us.

How We Collect Opt-Ins:

Website Sign-Up: Customers can opt in by submitting their phone number through our sign-up form on MongooseFilms.com.
SMS Opt-In: Customers may text a keyword (e.g., “JOIN”) to our toll-free number to subscribe.

Opt-Out Process:

Customers can unsubscribe at any time by replying STOP to any message.
Example Opt-In Message: “Thank you for signing up for Mongoose Films updates! You’ll receive exclusive promotions and tips. Reply STOP to unsubscribe at any time.”

Your Rights & Choices

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Request information on how your data is processed

To exercise these rights, contact us at [insert contact email].

Terms of Service

Introduction

By using our services, including the Mongoose Films website and associated platforms, you agree to the following Terms of Service. These terms apply to all users, including businesses featured in our video productions and marketing campaigns.

Services & Engagement

Mongoose Films provides video production, branding, and digital marketing services. By engaging with us, you acknowledge:

Your business information and likeness may be used in promotional materials
Content produced remains the intellectual property of Mongoose Films unless otherwise agreed
Any scheduled production dates are subject to change based on unforeseen circumstances

Payments & Refunds

All services require upfront payment or a signed contract specifying payment terms
Refunds are subject to the terms outlined in individual agreements
Failure to meet payment obligations may result in service suspension

Liability & Disclaimers

We do not guarantee specific business results or audience engagement metrics
While we take every measure to ensure high-quality production, we are not liable for unforeseen technical issues
Clients are responsible for obtaining necessary permissions for any third-party content included in their projects

Governing Law

These Terms of Service are governed by the laws of the state of Michigan in which Mongoose Films is headquartered.

Changes & Updates

We reserve the right to update this policy at any time. Continued use of our services constitutes acceptance of any modifications.

For questions or concerns, please contact us at john@mongoosefilms.com

MEET THE TEAM

DIRECTOR OF PHOTOGRAPHY
Steve Broxterman

CEO

John Bujak

Award-winning producer, director, director of photography, writer, and editor who has worked in television and film for over 18 years. Creator of six television series. Has worked all around the world for clients producing and filming everything from Reality shows, Docu-Dramas, The Super Bowl, Coal Mines and even concept cars for Ford and GM.

CREATIVE DIRECTOR

Cindy Wallach

Cindy has been creating television content for more than 25 years. She’s worked on everything from Saturday morning kid’s shows to home improvement programs to shows about haunted houses. Cindy writes and does photography for several national and regional sailing magazines, and was a contributor to a travel cookbook.

CCO

Johannes Loutsch

Whether I’m producing a million dollar ad campaign for half, taking a kernel of an idea to fruition in a digital form or building something entirely new from the pieces within my reach, solving problems creatively is what I enjoy doing. As a highly passionate yet rational professional, one with a prolific imagination who’s always loved making things and telling stories, it’s been the perfect path. A path I’ve always navigated with a simple approach.

Watch with empathy, listen closely, find the insight. Write, design, pitch and produce – then deliver above and beyond the expectation. Travel, play, sleep and dream, and then get up and do it again. And for many years I’ve done just that.

I’ve successfully held high-profile posts as a writer, Creative Director and Executive Producer. I’ve created notable digital and traditional campaigns for many global clients, as well as branded content, interactive games, pilots, series and specials for a wide variety of other enterprises. Along the way, I’ve had the good fortune to have managed and inspired large groups of people to achieve remarkable creative accomplishments.

Although examples of my work are displayed on this site, it cannot totally convey the personal, intangible qualities essential to an individual’s success on its own. Those attributes can best be appreciated in a conversation and since nearly all good things begin with a discussion – I look forward to speaking with you soon.

HEAD OF POST PRODUCTION

Amanda Robinson

Amanda has almost two decades experience in the film and television industry, starting her career by covering over 200 live events, producing commercials and branding films for multiple fortune 500 companies and small businesses alike. She is also currently co-producing multiple unscripted/reality TV programs. Amanda is CO-creator and producer of the hit television series “Fish ‘N’ Trips” which airs weekly on the World Fishing Network.

CTO

Derly Mejia

From New York to Detroit and Seattle, Derly has over 15 years’ experience working in all areas of the entertainment industry all over the country. His vast array of skills include Producing, Directing, Editing, Sound, Graphics Design and Acting. This has allowed him to bring his unique insight and skill set to all aspects of production. Derly is excited to bring his wide ranging talents to Mongoose Films.

Producer

Shaun Horrigan

Shaun Horrigan is a multimedia storyteller with 18-plus years of experience creating content for video productions, TV and the web. His professional endeavors include work for high-profile companies, including NFL Network, Ford Racing, the National Football League’s Buffalo Bills and Major League Baseball’s Detroit Tigers.

DIRECTOR OF PHOTOGRAPHY

Steve Broxterman

NEW CLIENT RELATIONS

Miss Indiana Jones

All new clients are afforded a sit down with Miss Indiana Jones where she will go over the ins and outs of Mongoose Films, the team, and our impeccable customer service towards all of our clients.