Privacy Policy & Terms of Service

Privacy Policy

Introduction

Mongoose Films (“we,” “our,” or “us”) is a premier video production and marketing company specializing in innovative storytelling and cutting-edge technology. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, engage with our services, or interact with our advertisements, including those on social media platforms such as Facebook.

Information We Collect

We may collect personal information, including but not limited to:

• Contact details (name, email address, phone number)
• Business information (company name, industry, website)
• Payment and billing information (for service transactions)
• Social media engagement data (when interacting with our ads or content)
• Website usage data (via cookies and analytics tools)

How We Use Your Information

We use collected data to:

• Provide and improve our services
• Process transactions and inquiries
• Personalize marketing and promotional efforts
• Communicate updates, offers, and relevant content
• Ensure website security and user experience optimization

Data Sharing & Protection

We do not sell or share personal data with third parties except:

• When required by law
• With trusted service providers (e.g., payment processors, analytics tools) that adhere to strict data protection standards
• For operational purposes within Mongoose Films and its affiliated brands

Your data is secured through encryption and industry-standard security measures.

Proof of Consent (Opt-In) Collected

At Mongoose Films, we respect your privacy and only send promotional messages to customers who have explicitly opted in to receive updates, offers, and promotions via text messages. By opting in, customers agree to receive automated and manual SMS communications from us.

How We Collect Opt-Ins:

• Website Sign-Up: Customers can opt in by submitting their phone number through our sign-up form on MongooseFilms.com.
• SMS Opt-In: Customers may text a keyword (e.g., “JOIN”) to our toll-free number to subscribe.

Opt-Out Process:

• Customers can unsubscribe at any time by replying STOP to any message.
• Example Opt-In Message: “Thank you for signing up for Mongoose Films updates! You’ll receive exclusive promotions and tips. Reply STOP to unsubscribe at any time.”

Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request information on how your data is processed

To exercise these rights, contact us at [insert contact email].

Terms of Service

Introduction

By using our services, including the Mongoose Films website and associated platforms, you agree to the following Terms of Service. These terms apply to all users, including businesses featured in our video productions and marketing campaigns.

Services & Engagement

Mongoose Films provides video production, branding, and digital marketing services. By engaging with us, you acknowledge:

• Your business information and likeness may be used in promotional materials
• Content produced remains the intellectual property of Mongoose Films unless otherwise agreed
• Any scheduled production dates are subject to change based on unforeseen circumstances

Payments & Refunds

• All services require upfront payment or a signed contract specifying payment terms
• Refunds are subject to the terms outlined in individual agreements
• Failure to meet payment obligations may result in service suspension

Liability & Disclaimers

• We do not guarantee specific business results or audience engagement metrics
• While we take every measure to ensure high-quality production, we are not liable for unforeseen technical issues
• Clients are responsible for obtaining necessary permissions for any third-party content included in their projects

Governing Law

These Terms of Service are governed by the laws of the state of Michigan in which Mongoose Films is headquartered.

Changes & Updates

We reserve the right to update this policy at any time. Continued use of our services constitutes acceptance of any modifications.

For questions or concerns, please contact us at john@mongoosefilms.com